a. Comfort of Your Own Home
Thrive Home Care gives you the break you need while ensuring your loved one receives attentive, personal care in the comfort of home.

Unlike assisted living facilities, which can sometimes feel impersonal or overwhelming due to shared spaces and limited caregiver attention, our one-on-one care allows your loved one to remain in a familiar and private setting. We send qualified caregivers directly to your home to provide dependable, non-medical support, offering both peace of mind and the highest level of comfort.

b. High-Quality Care
Thrive Home Care was founded to provide exceptional, personalized care where it matters most at home. We understand that caring for a loved one is both rewarding and challenging. Our caregivers deliver one-on-one attention tailored to your unique needs, offering a level of care and compassion not typically found in group homes or facilities.

c. Flexible Scheduling
With in-home care, you can maintain your preferred routine while enjoying the comfort of a familiar environment. Our in-home care providers offer consistent, one-on-one support, giving you the freedom to manage your day according to your needs. This individualized approach stands in contrast to assisted living facilities, where schedules are shared and caregiver attention must be divided among many residents.

d. Companionship
Our caregivers provide meaningful companionship that helps prevent loneliness and isolation, something that can be difficult to achieve in facilities with rotating staff. In-home care also allows friends and family to visit freely, offering comfort and connection whenever it matters most.

At Thrive Home Care, we keep billing simple and transparent. Invoices are sent weekly, and payment is due upon receipt. This gives you time to plan and stay on schedule.

We accept long-term care insurance and offer several convenient ways to pay:

• Check or Cash
• ACH Transfer
• Zelle
• Debit or Credit Card (a 3.5% processing fee applies)

Our goal is to make the process as smooth as possible so you can focus on what matters most, your loved one’s care. Call our office during business hours to make a payment.

 800-410-8818

In the event of a medical emergency, our in-home care providers are trained to call 911 immediately. We also ask that families provide both the agency and the caregiver with any additional instructions or preferences to ensure the best possible response.

When a client is away for a short stay in the hospital or on vacation, their caregiver will be available to continue care once they are back home. For longer absences, we do our best to keep the same caregiver on the schedule. If that’s not possible, we’ll work with the client and family to find another caregiver who’s a great fit.

If a caregiver calls in sick, our Staffing Coordinator will promptly arrange a substitute. For non-emergency absences, caregivers are asked to give at least 24 hours’ notice.

If a caregiver becomes ill during a live-in shift, they will notify our office immediately, and we will send a replacement as soon as possible.

For planned time off, caregivers must submit requests at least two (2) weeks in advance to allow for proper coverage. When selecting a substitute, we prioritize caregivers that the client has previously worked with and preferred. Our goal is always to match you with a caregiver who meets your needs and schedule.

It usually takes one (1) to three (3) days for both the client and caregiver to adjust to a new care arrangement. This can be a meaningful transition, especially for those receiving in-home care for the first time. It’s normal for clients to feel uncertain about what to expect or to hesitate to ask for help, even when they need it.

We encourage open communication and invite you to share any questions or concerns about the care being provided. Our goal is to ensure you feel safe, comfortable, and well supported in your home.

If you ever feel that a caregiver is not the right fit, you may request a change at any time. If the concern is minor and you are otherwise satisfied, we are happy to speak with the caregiver directly to resolve the issue.

One of the advantages of choosing Thrive Home Care is that we manage these situations for you. Our Care and Staffing Coordinators will arrange any necessary changes and ensure the transition is as smooth and comfortable as possible.

Many of our in-home care providers come highly recommended by our staff. We recruit by connecting with graduates, as well as posting ads online and in print, to find compassionate and dedicated caregivers.

Every caregiver must have a minimum of three (3) years of professional caregiving experience. We also meet with each client and their family to understand their unique needs, allowing us to match them with the caregiver who is the best fit.

Caregiver Provider

Yes. We encourage clients and their families to interview our in-home care providers before services start. This gives you the opportunity to meet the caregiver, ask questions, and ensure they are a good fit for your needs and comfort.

Thrive Home Care offers personalized services designed to meet each client’s unique needs. Our non-medical care may include post-surgery recovery support, assistance with activities of daily living (ADL), companionship, meal preparation, personal care, mobility assistance, bathing and grooming assistance, and transportation to appointments.

Basic and Advanced Care Services Client Transportation

In-home care providers are not permitted to perform invasive medical procedures such as major wound care, tube feeding, IV therapy, or tracheotomy care. These tasks require licensed healthcare professionals, including Registered Nurses, Physical Therapists, or Occupational Therapists.

While our caregivers can assist with medication reminders, Thrive Home Care also offers a comprehensive medication management program overseen by our Care Coordinators to ensure safe and timely medication use.

We do our best to match each client with a caregiver who shares similar interests and respects their preferences whenever possible. Any special arrangements, such as driving privileges, must be discussed and agreed upon in the signed service contract before care begins.

We understand that every home is different. While a private bedroom is not required, caregivers must have a designated space to store their personal belongings and a comfortable area to rest or sleep. They should also have access to household amenities, including the bathroom, for their personal care needs.

Respite Care provides temporary relief for caregivers by offering professional support, giving them the opportunity to take a well-deserved break while ensuring their loved one continues to receive quality care.

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Respite Care can be arranged for a few hours, a full day, or longer periods, depending on the client’s needs and preferences.

Yes. Respite Care can be scheduled as needed, whether for a one-time service or for ongoing support to assist the client over time.

Extended Care provides longer shifts with continuous support, ensuring consistent assistance throughout the day or even the week. Hourly Care, on the other hand, offers support for a set number of hours each day, giving flexibility while still meeting the client’s needs.

Extended Care Hourly Care

Extended Care may be the right choice if a client requires constant supervision or ongoing assistance with daily activities over an extended period. Thrive Home Care can help assess the situation and recommend the appropriate level of care to meet the client’s needs.

Yes. Extended Care can be arranged for a few days, several weeks, or on a long-term basis, depending on the client’s needs.

Hourly Care provides non-medical care tailored to each client’s needs. Services may include post-surgery recovery support, assistance with activities of daily living (ADL), companionship, meal preparation, personal care, mobility assistance, bathing and grooming assistance, and transportation to appointments.

Basic and Advanced Care Services Client Transportation

The number of hours provided depends on the client’s specific care needs. Our Care Coordinators will assess the client’s health and recommend a personalized care plan to ensure the appropriate level of support.

Yes. Hourly Care can be arranged as a one-time service or on a recurring schedule, depending on the client’s needs.

Absolutely! A lack of transportation can significantly affect a senior’s independence and quality of life. Mobility is important not only for medical appointments but also for social activities such as visiting family, grocery shopping, going to the library, or enjoying a trip to the mall.

If driving is no longer an option, our bonded and insured in-home care providers offer safe, reliable, door-to-door transportation with personal assistance.

Client Transportation

Yes. Our drivers are also trained caregivers who can assist with mobility, provide support getting in and out of the vehicle, and ensure comfort and safety throughout the trip.

Yes. Client Transportation can be scheduled in advance for one-time appointments or recurring trips, depending on your needs.

Yes. Our Client Transportation are specifically designed for seniors and individuals with disabilities. We prioritize safety, comfort, and reliability on every trip to ensure peace of mind for both clients and their families.

Our in-home care providers are available to assist with mobility, provide medication reminders, and address any other needs you may have during travel, ensuring a safe and comfortable journey.